"We wake up every day and focus on how we can make clients love flying again." That's how XOJET president Bradley Stewart describes the strategies that define the fast-growing and unique private-jet company. For the first half of 2011, XOJET grew by over 40 percent year-over-year while the rest of the private aviation industry is still caught in economic turbulence.
"Our clients are drawn to XOJET because of our straightforward business model, which delivers better economics, exceptional customer service, and industry-leading safety standards," said Stewart. "People are often shocked that they can book a Los Angeles-to-New York flight on XOJET directly from our web site for less than $21,000 on a new Citation X or Challenger 300–when they have been paying more than twice that in the past. But once they experience it, they are believers." Travelers in search of private aviation options have lots of choices, including sole ownership, fractional ownership, or charter, but XOJET offers a unique alternative. Unlike charter companies, XOJET is the largest owner/operator of super-mid aircraft in North America. This removes complexity while providing total control over pricing and the customer experience, from crews to catering.
XOJET's growing fleet features the Cessna Citation X, the world's fastest civilian airplane, and Bombardier's Challenger 300, known for its strong long–range performance and roomy cabin. As sole owner and operator of all the aircraft, the company can ensure that every flight provides travelers with the smooth, seamless, consistent customer experience they expect. For example, XOJET was the first and only operator to equip every airplane in its fleet with Gogo high-speed Internet access. Connections are fast and simple, providing a "flying boardroom" on every trip. The system also enhances crew safety and coordination, with instant access to the company's centralized dispatch operators.
Safety is an important consideration for clients when choosing a private–jet operator. The sense of security that's essential to a relaxed flight experience often comes down to trust, according to Stewart. "Confidence is key," he says. "Our clients recognize and appreciate our unparalleled commitment to safety." Every XOJET pilot and aircraft must meet safety standards that are the highest in the industry, and XOJET holds industry-leading scores in all 12 ARG/US Platinum safety-rating categories.
XOJET maintains total control over its fleet, which enables the company to schedule its aircraft more effectively. Each jet flies more than 50 percent more hours per month than a typical fractional jet. "These efficiencies keep hourly costs down, so we can offer exceptional value to our clients," says Stewart. "We believe that all of these key attributes–value, consistency, customized service, and safety are exactly what our clients are looking for."
The company's ultimate vision is clear and simple, says Stewart: "to create superior value for our clients." And it's working. As other companies struggle in the down economy, XOJET thrives. "We're growing, buying new aircraft, hiring new people, and investing in new partnerships," says Stewart. "Of all the choices available to the sophisticated traveler, there's only one that controls its entire fleet, from soup to nuts, and can ensure their customers a superior experience on each and every flight," he says. "And that's XOJET."
XOJET, 650.676.4700, www.xojet.com