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Zenith Opens Its Manufacture in Switzerland to the Public

The Swiss watchmaker’s Neuchâtel factory will allow visitors to experience its expertise up-close.

Typically only available to collectors, press, and retailers, the privilege of touring a watch manufacture will now be available to the public. For the first time ever, Zenith will be opening its doors every Friday for a glimpse into “Le Monde Étoilé de Zenith”, a new tour initiative that will allow guests to see Zenith’s watchmaking world up-close. Visitors will now be able to immerse themselves in the world of Zenith through an exhibition at the manufacture that includes a hologram show—plunging guests into the dark and immersing them in a multi-dimensional representation of the inner workings of its prestige watchmaking—followed by a stage-setting highlighting the watchmaker’s 153-year-old heritage. Along the way, guests will be able to learn about Zenith’s mechanical marvels by tracing their entire journey, from technical development to component production to final movement assembly—which is completed in-house by the company’s 80 watch specialists.

The initiative was conceived by the Neuchâtel tourism board, which chose Zenith to be a part of its effort to educate the broader public on the time-honored art of fine watchmaking. The guided tour of the manufacture was created by the “museography specialists” at Thematis, a company that describes itself as a cultural engineering agent specializing in creating experiential content primarily in Switzerland but also in Europe and other global locations.

The push towards experiential introductions to the world of horology is an emerging trend in the industry. So far, the initiatives have been retail focused, with Audemars Piguet announcing the opening this year of Audemars Piguet House—a luxury apartment in Hong Kong built for entertaining clientele outside of the boutique setting. A similar venture already exists in Milan and the watchmaker has plans to open a 2,000-square-foot version in New York City this year. Meanwhile, IWC opened Les Aviateurs in November, an aviation-themed cocktail bar next to its boutique in Geneva. And as far back as four years ago, Blancpain was emphasizing its lounge space in its Shanghai boutique in the Xintiandi district.


While the experiential angle of luring in clientele isn’t exclusive to the watchmaking industry, Zenith welcoming guests into its manufacturing headquarters is potentially an important move towards educating consumers about why high-end watchmaking—in a century in which mechanical timepieces are no longer a necessity—is now, more than ever, a true luxury.

Visitations to Zenith’s factory in Le Locle in Neuchâtel, Switzerland will be available, by reservation only, every Friday at 9 am for approximately $40.50 per person at current exchange. Tours are 3 hours each and restricted to guests 14 and older. Reservations can be made at explorewatch.swiss.

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